The data is updated from 01 February 2025 onwards. All the dashboards are updated on real time basis.
Grievance Handled Dashboard
(Dashboard are updated on a real time basis)
| Particulars | Details |
|---|---|
| Time Limit prescribed as per the Public Service Guarantee Act | 15 days |
| Total Number of Grievance Received | 50 |
| Total Number of Grievance responded | 32 |
| Average time taken to respond to Grievance | 12 |
| Median time taken to respond to Grievance | 12 |
| Maximum time taken to respond to Grievance | 15 |
| Minimum time taken to respond to Grievance | 7 |
Grievance Handled Dashboard (NSWS)
(Dashboard are updated on a real time basis)
| Particulars | Details |
|---|---|
| Time Limit prescribed as per the Public Service Guarantee Act | 15 days |
| Total Number of Grievance Received | 0 |
| Total Number of Grievance responded | 0 |
| Average time taken to respond to Grievance | - |
| Median time taken to respond to Grievance | - |
| Maximum time taken to respond to Grievance | - |
| Minimum time taken to respond to Grievance | - |
Queries Handled Dashboard
(Dashboard are updated on a real time basis)
| Particulars | Details |
|---|---|
| Time Limit prescribed as per the Public Service Guarantee Act | 7 days |
| Total Number of Queries Received | 65 |
| Total Number of Queries responded | 38 |
| Average time taken to respond to queries | 6 |
| Median time taken to respond to queries | 6 |
| Minimum time taken to respond to Query | 7 |
| Maximum time taken to respond to Query | 3 |
Queries Handled Dashboard (NSWS)
(Dashboard are updated on a real time basis)
| Particulars | Details |
|---|---|
| Time Limit prescribed as per the Public Service Guarantee Act | 7 days |
| Total Number of Queries Received | 0 |
| Total Number of Queries responded | 0 |
| Average time taken to respond to queries | - |
| Median time taken to respond to queries | - |
| Minimum time taken to respond to Query | - |
| Maximum time taken to respond to Query | - |
Online Single Window Service Dashboard (Dashboard are updated on a real time basis on 09/07/2026)
| Particulars | Details |
|---|---|
| Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act | 15 Days |
| Total Number of Applications received | |
| Total Number of applications processed | |
| Average time taken to grant approval (In days) | |
| Median time taken to grant approval (In days) | |
| Maximum time taken to grant approval (In days) | |
| Minimum time taken to grant approval (In days) | |
| Average Fee taken by the Department for completion of entire process of obtaining approval/certificate |
Online Single Window Service Dashboard (NSWS) (Dashboard are updated on a real time basis on )
| Status | Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act | Total Number of Applications received | Total Number of applications processed | Average time taken to grant approval (In days) | Median time taken to grant approval (In days) | Maximum time taken to grant approval (In days) | Minimum time taken to grant approval (In days) | ||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Completed | 7 days, maximum 15 days (PSG) | 0 | 0 | - | - | - | - | ||||||||||||||||||||||||
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Incentives Granted Dashboard
(Dashboard are updated on a real time basis)
| Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act | Total Number of Applications received | Total Number of applications processed | Average time taken to grant approval (In days) | Median time taken to grant approval (In days) | Maximum time taken to grant approval (In days) | Minimum time taken to grant approval (In days) |
|---|---|---|---|---|---|---|
| 45 Days | 92 | 92 | 7 | 8 | 9 | 6 |
Tender Dashboard MPIDC (Through https://mptenders.gov.in)
(Data is updated on 5th of every month)
(Dashboard are updated on a real time basis)
| FY | Total number of tenders published | Number of tenders awarded | Number of tenders cancelled | Average time taken to award tender (In days) | Median time taken to award tender (In days) | Maximum time taken to award tender (In days) | Minimum time taken to award tender (In days) |
|---|---|---|---|---|---|---|---|
| 2019-20 | 9 | 4 | 5 | 88.48 | 47.50 | 23 | 237 |
| 2020-21 | 4 | 2 | 2 | 49.46 | 49.46 | 18 | 81 |